We really want to make life as personal as possible and naturally want you to be delighted with your personalisations. In the event that you are not satisfied, we can accept a return for personalised products if the item is faulty. Where this is the case we will send out a replacement or offer a refund for this order, including delivery. We regret that we cannot offer returns on unwanted items that have been personalised.
We are delighted to offer a number of delivery options:
- Royal Mail Tracked (Delivered 4-5 days) – £4.99
- UK Next-Day Delivery – Special Delivery £8.99
- European Delivery (5 – 7 working days) £11.99
- RoW Delivery (14 working days) – £17.99
We understand what makes a gift personal and our range of choice and style lets you pick the perfect personal gift.
Each of our Partners are handpicked by our experts. Our products are unique, thoughtful and truly personal — not just personalised. That’s why with many of our products, you can customise the colour, font, style, material and add your own special message.
Quality means a lot to us and our Partners. We want you to enjoy that ‘new love’ feeling for even longer, and give gifts that last.